Effective Date: July 7, 2026

Privacy Policy

At Ascend Medical Solutions, we are committed to protecting the privacy and security of our patients, referral partners, healthcare providers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Phone number
Email address
Fax number
Referral information
Healthcare provider information
Messages submitted through contact or referral forms

We may also collect limited technical information automatically, including:

IP address
Browser type
Device information
Pages visited
Date and time of your visit

How We Use Your Information

Information collected may be used to:

Respond to inquiries
Coordinate durable medical equipment referrals
Verify insurance eligibility
Improve customer service
Improve website performance
Communicate regarding products and services
Comply with applicable federal and state laws

Protected Health Information (PHI)

When applicable, Ascend Medical Solutions handles Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices provides additional information regarding the use and disclosure of PHI.

Cookies

Our website may use cookies and similar technologies to improve website functionality and enhance user experience. Users may disable cookies through their browser settings.

Information Sharing

We do not sell or rent personal information.

Information may be shared only when necessary to:

Coordinate patient care
Process referrals
Verify insurance coverage
Fulfill legal or regulatory obligations
Work with authorized business partners providing services on our behalf

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the confidentiality and integrity of personal information.

While no method of electronic transmission is completely secure, we continually work to protect the information entrusted to us.

Third-Party Links

This website may contain links to third-party websites. Ascend Medical Solutions is not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children through this website.

Your Rights

Depending on applicable law, you may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information where permitted by law
Contact us regarding privacy concerns

Contact Us

Ascend Medical Solutions
10 Irongate Drive, Suite F
Waldorf, MD 20602

Phone: (240) 607-3076
Fax: (301) 560-5444
Email: info@ascendmedicalsolution.com

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated Effective Date.