Ascend Medical Solutions
Provider Referral Center
Submit referrals, product requests, and supporting documentation for durable medical equipment and medical supplies.
For urgent medical emergencies, call 911. This referral center is for non-emergency durable medical equipment coordination.
Referral Options
Product Referral
Use this option when you already know the item or equipment the patient needs.
Browse Product CatalogEquipment Guidance
If you are unsure which item is appropriate, contact Ascend Medical Solutions for request review.
Contact Our TeamFax Documents
Fax prescriptions, demographics, insurance information, face sheets, discharge paperwork, and clinical notes.
Fax: (301) 560-5444How the Referral Process Works
Submit Referral
Add products and submit patient, provider, insurance, and documentation details.
Insurance Verification
Ascend reviews payer eligibility, coverage rules, and prior authorization requirements.
Documentation Review
Physician orders and clinical notes are reviewed for medical necessity support.
Delivery & Follow-up
When requirements are met, Ascend coordinates next steps and follow-up.
Product Categories for Referrals
Mobility Equipment
Wheelchairs, walkers, rollators, canes, and related mobility items.
Browse ProductsWalkers & Rollators
Walkers, rollators, and walking-assist products for mobility support.
Browse ProductsBathroom Safety
Commodes, shower chairs, bathroom safety, and fall-risk support items.
Browse ProductsHospital Beds & Bedroom Safety
Bedroom safety, support surfaces, pressure relief, and related DME.
Browse ProductsOrthopedic Bracing
Off-the-shelf orthotics and bracing products when payer requirements are met.
Browse ProductsIncontinence Supplies
Briefs, pull-ups, underpads, wipes, and medically necessary supplies.
Browse ProductsAdditional DME Categories
Women’s health, compression therapy, heat/cold therapy, and caregiver supplies.
Browse ProductsReferral Submission System
Products added from the catalog will appear below. Complete the referral fields, print or save a PDF summary if needed, and submit the referral to Ascend Medical Solutions.
Referral Submission
Add one or more products from the catalog, then submit one referral request with patient, provider, insurance, delivery, and documentation details.
Selected Products
Printable Referral Summary
No products added yet.
Provider Contact Information
Trust & Coverage Review
Coverage is subject to medical necessity, payer guidelines, eligibility verification, documentation requirements, prior authorization requirements where applicable, and product availability.
Referral FAQ
How long does insurance verification take?
Timing varies by payer, product type, eligibility, documentation, and prior authorization requirements.
What documents are required?
Common documents include demographics, insurance information, physician order, clinical notes, discharge paperwork, and face sheet when available.
Can patients refer themselves?
Patients and caregivers may contact Ascend, but some products require physician documentation and payer-specific medical necessity requirements.
Do you deliver?
Delivery options depend on product type, service area, documentation, payer requirements, and availability.
Which counties do you serve?
Ascend Medical Solutions serves Maryland, Washington, D.C., Virginia, Southern Maryland, Waldorf, and surrounding communities based on product availability, payer requirements, documentation status, and delivery logistics.